Resources
We believe compliance doesn’t have to be confusing.
Below is the proven QMS/SMS framework we use to support clients.
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Management & QMS Oversight
Purchasing & Sales
Warehousing & Distribution
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Training & Competence
Documentation & ERP
Nonconformance & Corrective Actions
Internal Audit / System Performance Checks
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Internal Audit Program (calendar-based)
Supplier/Vendor Management & Audit History
Training Matrix (including counterfeit/unapproved parts, hazmat, role-specific QMS/SMS modules)
CAP Log & Root Cause Analysis
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Hazard Reporting
Safety Assurance via KPIs & Safety Performance Indicators (SPIs)
Safety Communication & Training
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Inputs: KPIs, audits, customer feedback, CAPs
Outputs: Objectives, process improvements, resources
Our Quality Management System (QMS) is a process-based framework.
Designed to ensure compliance, safety, and customer satisfaction across all operations, it is built on recognized industry standards (ASA-100, ISO 9001:2015, and AS9120B where applicable) and integrates Safety Management System (SMS) principles.
Process-Based Approach
All core processes—Management/QMS oversight, Purchasing & Sales, and Warehousing—are defined, controlled, and monitored against key performance indicators (KPIs).
Measurable Outputs
Performance is tracked through KPIs and sub-KPIs (training, ERP, documentation, nonconformance & CAP review, and system audits). Results are reviewed monthly and during annual management review.
Continuous Improvement
Through internal audits, CAP management, supplier evaluations, and customer feedback, we identify risks and opportunities for improvement. Corrective and preventive actions are implemented and verified for effectiveness.
Integration with SMS
Safety assurance, hazard reporting, and safety communication are embedded into QMS activities to strengthen risk management and organizational resilience.

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